Sunday, June 8, 2025

Staten Island Resident Claims Solar Company Bankruptcy Caused Severe Financial Hardship Due to Faulty System

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A Staten Island woman, Phyllis Cicalo, is facing financial difficulties after SunPower Corporation filed for Chapter 11 bankruptcy in August 2024, yet continued to bill her for a malfunctioning solar power system. Despite frequent appeals for assistance to SunStrong, the company that took over SunPower’s accounts, she reports no helpful response and says she has been charged around $32,000 while relying on Con Edison for energy. Cicalo claims the situation has severely impacted her mental health and credit. SunStrong has acknowledged a backlog of requests but has not resolved her maintenance issues, leading to ongoing frustration. Other customers have shared similar grievances, indicating a broader problem with service following SunPower’s bankruptcy.

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